Shipping & Ordering Through Our Retail and Web Stores
Domestic Ordering & Shipping Services
1. Domestic Shipping Services
• Customers may order Naartjie merchandise directly through our online shopping cart or by calling
or mailing the Naartjie store of their choice. Check our Naartjie store listing for stores that are set
up to accept phone orders.
• Domestic Shipping & Handling charges, as listed in the chart below, are the same for either
process.
• For all phone and e-mail orders placed through one of our stores, please limit your correspondence
to one store of your choice to expedite the ordering and shipping process. The store of your choice
will try to accommodate your requests and/or recommend alternatives for your shopping
convenience.
• Naartijie will ship to most locations within the United States, Military (APO/FPO) addresses and
U.S. Territories.
• We ship United Postal Service Priority Mail. Shipping & Handling charges, as outlined below, are
based on your total purchase amount before taxes.
• All Standard orders received Monday through Saturday through our shopping cart are generally
processed within 2 days. For some major promotional events processing may take an additional
day.
• USPS delivery normally takes 3 to 8 days after order processing for most locations within the U.S.
• Deliveries through the U.S. Postal Service are made Monday through Saturday (holidays
excluded).
Domestic Shipping & Handling Costs
Shipping costs are based on the total purchase amount shipped to a single address:
| Purchase Amount |
Standard Delivery |
| $0 - $30 |
$5.00 |
| $30.01 - $60 |
$7.00 |
| $60.01 - $100 |
$9.00 |
| $100.01 - $150 |
$11.00 |
| $150.01 - $200 |
$13.00 |
| $200.01 - $300 |
$14.00 |
| $300.01 - $400 |
$15.00 |
| $400.01 OR MORE |
$17.00 |
| Alaska |
U.S.P.S Priority Mail
Same rates as above |
| Hawaii |
U.S.P.S Priority Mail
Same rates as above |
| U.S. Territories |
U.S.P.S Priority Mail
Same rates as above |
| PO Box/APO/FPO |
U.S.P.S Priority Mail
Same rates as above |
| Gift Certificates |
$0.00 |
2. Multiple Shipping Addresses
• Shop for everyone on your list in a single transaction. When you request us to ship items from one
order to different addresses within the United States or internationally, you will be billed based on
the retail amount shipped to each individual address.
• Orders to be shipped through our online shopping cart and going to different mailing addresses will
require a separate order transaction process for each mailing address.
International Ordering & Shipping Services
1. Shipping Services to Canada & Japan
• Our customers in Canada & Japan may order directly through our online Naartjie Shopping Cart or
directly through the store of your choice as noted above.
• Shipping & handling costs are the same for shopping cart orders, phone orders and email orders.
• Orders shipping Standard to Canada and Japan are now delivered via USPS First Class
International or USPS Priority Mail International and are typically delivered within 10 to 14
business days.
• Tracking is not available with this service.
• We can ship to P.O. boxes with Standard service.
• All orders received Monday through Saturday via our online shopping cart are generally processed
within 2 days. For some major promotional events processing may take an additional day.
• A shipping confirmation email will be sent to the person placing the order when the order is
shipped.
• Payments for all orders are in U.S. funds.
• Duties and taxes are not reflected in our prices. The carriers will charge the recipient (including gift
recipients) all applicable duties, taxes and/or brokerage fees at the time of delivery.
• For information about duties, taxes and/or brokerage fees, you may contact your local customs
office.
.
Canada
Shipping costs are based on the total purchase amount shipped to a single address:
| Purchase Amount |
Canada Standard Delivery |
| $0 - $50 |
$7.00 |
| $50.01 - $100 |
$10.00 |
| $100.01 - $150 |
$13.00 |
| $150.01 - $200 |
$15.00 |
| $200.01 - $300 |
$18.00 |
| $300.01 - $400 |
$21.00 |
| $400.01 - $500 |
$24.00 |
| $500.01 - $1,000 |
$26.00 |
| $1,000.01 and over |
$30.00 |
Note: Canadian Customs limits imports of textile products to $1,600 Canadian dollars per day for individuals who are not licensed importers. Orders in excess of these limits will be stopped at Canadian Customs and may be returned to Naartjie. Please do not exceed these order amounts.
Japan
| Purchase Amount |
Japan Standard Delivery |
| $0 - $50 |
$11.00 |
| $50.01 - $100 |
$20.00 |
| $100.01 - $200 |
$30.00 |
| $200.01 - $300 |
$40.00 |
| $300.01 - $400 |
$50.00 |
| $400.01 - $500 |
$55.00 |
| $500.01 - $600 |
$60.00 |
| $600.01 - $700 |
$70.00 |
| $700.01 OR MORE |
$80.00 |
2. Shipping to Other International Countries
All orders and ship-to locations outside of the USA and its Territories, Canada and Japan may be placed by phone or e-mail to the Naartjie store of your choice. Check our store listing for participating stores. Please limit your correspondence to one store to expedite the ordering and shipping process.
• Orders shipping Standard to other international destinations are now delivered via USPS First
Class International or USPS Priority Mail International and are typically delivered within 10 to14
business days from shipping date.
• Tracking is not available with this service.
• A shipping confirmation e-mail will be sent to the person placing the order when the order is
shipped.
• Payments for all orders are in U.S. funds.
• Shipping and handling fees for shipping destinations outside of USA and its Territories, Canada
and Japan will be charged based on the actual cost of shipping. This cost is based on the total
shipping weight charge plus a $2.00 charge for packaging/processing. You will be notified of the
total shipping & handling charge from the store prior to any billing.
• Duties and taxes are not reflected in our prices. The carriers will charge the recipient (including gift
recipients) all applicable duties, taxes and/or brokerage fees at the time of delivery.
• For information about duties, taxes and/or brokerage fees, you may contact your local customs
office.